How Our Dental Membership Plan Works

Rethinking the Way You Deliver Affordable, Transparent Dental Care 

“We’ll send you a bill in the mail.” It's a phrase no patient wants to hear — and one that often leads to hesitation at the front desk. For patients without insurance, surprise bills can discourage necessary care. Even those with coverage often face high deductibles and opaque pricing. Dental membership plans offer a better alternative — for both your patients and your practice. With predictable pricing, upfront discounts, and seamless integration into your workflow, they remove financial friction and improve case acceptance. Here’s how our dental membership plan works and how it can fit into your office operations. 

What Is a Dental Membership Plan?

A dental membership plan is a subscription-based payment model that allows patients to access preventive care and discounts on additional treatments without going through traditional insurance. Think of it as a modern, in-house benefits program — only it's automated, fully compliant, and customizable by location or provider. Your patients pay a flat monthly or annual fee that covers routine services (like exams, cleanings, and X-rays) and receive reduced rates for other procedures. For example, our Express Smile plans includes preventive care and offers savings on crowns, root canals, and more — all without third-party claims or approvals.

How Our Membership Plan Works for You 

Once a patient enrolls in a plan at your office, it’s automatically linked to their chart. There’s no separate billing platform or complex admin work — everything is handled through your existing systems and workflows. Here’s what happens behind the scenes: 

• Front desk visibility: When a patient checks in, staff immediately see what’s covered.
• Seamless discounts: If services fall outside the plan, discounted rates are shown in advance — no surprises.
• Auto-renewal: Plans renew automatically, but patients are notified ahead of time.
• Minimal upkeep: There’s nothing extra your team needs to manage day-to-day.
• Patient portal: Patients can log in at any time via your branded portal, reducing inbound calls. 

Why Dental Membership Plans Outperform Insurance

Patients are increasingly opting out of traditional dental insurance — and DSOs are seeing the benefits of offering alternatives. Here’s why:

1. Affordability That Makes Sense 

Traditional insurance often results in patients overpaying. Membership plans allow patients to pay only for the care they actually use — and they keep the cost predictable. This increases patient satisfaction and loyalty while allowing your office to capture recurring revenue.

2. True Transparency

With insurance, patients don’t know what they’ll owe until the claim is processed. That uncertainty leads to delays in accepting treatment. 

With a membership plan, your team can quote pricing in real-time, and patients can make decisions based on clear, upfront costs. This leads to higher case acceptance and faster decision-making.
 

Easy Enrollment That Fits Your Workflow

Your team can enroll patients directly from the chair — no third-party paperwork or complicated approvals. Patients can also sign up from home through your portal or call your office for assistance. Everything — from pricing to eligibility — is configurable by your organization to match the services and pricing of each location. 

Plan Management Made Simple

We’ve designed our system to require zero ongoing maintenance from your team. Once a patient is enrolled: 

• Their chart is updated automatically.  
• Covered services are tracked in real time. 
• Payments and renewals are processed without any manual steps. 

Patients can check their plan details at any time through their plan-specific portal, but your staff won’t have to manage plan logistics manually.

Final Thoughts

Adding a dental membership plan to your office isn’t just about giving patients another way to pay — it’s about offering a better experience, driving loyalty, and generating reliable revenue without the headaches of insurance. Let us help you turn dental coverage into a win for both your team and your patients.