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Subscribili - Terms of Service

Last updated and effective as of: September 26, 2025

Thanks for using subscribili.com and our associated websites, mobile applications, and software tools enabling providers to offer services and products to their patients (collectively, the “Subscribili Services”). By using the Subscribili Services you agree to the terms, conditions, and notices contained herein and our Privacy Policy (collectively, the “Terms”).

These Terms are a legal contract between you and Subscribili Inc. (a Delaware corporation) and its affiliates, including Subscribili UK Private Limited (UK Companies House Number: 16596955, Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom) (“Subscribili,” “Us,” or “We”), which govern your access or use of the Subscribili Services. By accessing or using the Subscribili Services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

PLEASE READ THE TERMS CAREFULLY BEFORE YOU START TO USE THE SUBSCRIBILI SERVICES. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT ACCESS OR USE THE SUBSCRIBILI SERVICES.

IMPORTANT: FOR USERS LOCATED IN THE UNITED STATES, PLEASE REVIEW THE ARBITRATION PROVISION AND CLASS ACTION WAIVER SET FORTH BELOW. THESE PROVISIONS AFFECT YOUR RIGHTS REGARDING DISPUTES YOU MAY HAVE WITH US.

1. Nature of Services

Subscribili provides a technology platform that enables healthcare and other service providers (“Providers”) to offer their services and products directly to consumers and for consumers to purchase services directly from Providers. Nothing on the Subscribili Services or in any of our other interactions with you or in your use of any of the Services should be construed as creating or establishing or promoting a physician-patient relationship between Us and you or you and any other third party.

SUBSCRIBILI DOES NOT PROVIDE MEDICAL, DENTAL, OR HEALTH RELATED SERVICES AND DOES NOT PROVIDE INSURANCE OF ANY TYPE. SUBSCRIBILI PRODUCTS ARE DISCOUNT MEDICAL PRODUCTS AND NOT COMPREHENSIVE INSURANCE.

2. Modification of These Terms

We may modify these Terms or add additional terms from time to time to reflect, for instance, a change to the Subscribili Services or a change to the law. If we make changes to the Terms, we promise to notify you of the changes by sending an email notification, providing notice on the Subscribili Services, or updating the “Last Updated” date at the beginning of these Terms. You should review the Terms regularly. Any changes to the Terms will be effective immediately upon being posted to the Subscribili Services. Continued use of the Subscribili Services after any changes to the Terms shall constitute your consent to such changes. If you object to any changes in the Terms, you may not access or use the Subscribili Services.

2.1 Changes to the Subscribili Services. We may modify, suspend, or discontinue any part of the Subscribili Services, introduce new features, impose limits, or remove Content at any time.

3. Privacy Policy

Subscribili understands the importance of maintaining confidentiality and privacy regarding your information. Please see our Privacy Policy for a description of how your personal information is collected, used, and disclosed when you use or access the Subscribili Services. Our Privacy Policy also explains your rights under the UK and EU GDPR, including access, rectification, erasure, restriction, portability, objection, and how we manage international data transfers, legal bases for processing, and retention periods.

4. No Responsibility for Provider Services or Products

Any healthcare or other service or product you receive from a Provider shall be between you and the Provider, and we shall have no responsibility for such services or products. We shall not be responsible for any inaccuracies, misrepresentations, misdiagnoses, treatment errors, or other acts or omissions of the Providers.

Subscribili does not provide medical advice; respond to medical inquiries; endorse any Provider; endorse any specific medical procedure, product, test, or opinion; or make any representation or warranties with respect to a Provider or the quality of services or products they may provide. Subscribili is not responsible for the healthcare or related services or products that a Provider may provide.

5. No Guarantee of Provider, Provider Services, or Provider Products

We cannot guarantee that Providers or their services or products listed in the Subscribili Services will be available. Providers may choose to disenroll from, or not participate in, Subscribili at any time or change the services or products they offer. Although we cannot guarantee that Providers are available and can provide the desired services or products, we will use commercially reasonable efforts to ensure that all Provider listings within Subscribili Services are as accurate as possible.

6. User Accounts and Security

6.1 Users: Subscribili is available to both Visitors and Subscribers (collectively, “Users”) of the Subscribili Services. You become a Subscribili Visitor (or “Visitor”) by accessing any of the Subscribili Services. You become a Subscribili Subscriber (or “Subscriber”) by purchasing a Provider service or product through the Subscribili Services. In order to use some of the Subscribili Services, you may be required to register for an account (“Subscribili Account”). In order to create a Subscribili Account, you will need to register, which includes providing us with your access credentials, such as an email address and password. We encourage you to use “strong” passwords that use a combination of upper- and lower-case letters, numbers, and symbols.

6.1 True and Accurate Information: As a User you agree to provide, as applicable, (i) true, accurate, current, and complete information about yourself when prompted; and (ii) maintain and properly update your Subscribili Account information to keep it true, accurate, current, and complete. If you provide information that is untrue, inaccurate, not current, or incomplete, or we have reasonable grounds to suspect that you have, or you intend to, violate these Terms, as determined in our sole discretion, we have the right to suspend or terminate, as applicable, your use of your Subscribili Account, the Subscribili Services, and Provider services (or any portion thereof).

6.2 Access Credentials : You are solely responsible for (i) authorizing, monitoring, controlling access to, and maintaining the strict confidentiality of your access credentials; (ii) not allowing another person to use your access credentials; and (iii) any damages that may be incurred as a result of your failure to maintain the strict confidentiality of your access credentials. Subscribili is not liable for any harm related to your disclosure of access credentials, or your decision (in violation of the Terms) to allow another person or entity to access and use the Subscribili Services using your access credentials. You must immediately notify Subscribili if you become aware of any unauthorized use of your access credentials or any other concerns that you have about the misuse or security of your Subscribili Account by using the contact information listed below.

6.3 Account Sharing: Because Subscribili allows its Subscribers to add their family and friends to one Subscribili Account, it may become necessary for Subscribili to send care-related information of a Subscribili Subscriber to the originating Subscriber who is responsible for and/or listed on the Subscribili Account. This disclosure may include information related to health care treatment. You hereby agree to hold Subscribili harmless for any losses or injuries that arise, directly or indirectly, from Subscribili’s sharing of your information with other Subscribili Subscribers that share your Subscribili Account.

6.4 Provider Accounts; Customer Agreement. If you access any Subscribili Services as an employee or representative of a provider, dental or other Healthcare office, or other entity that has a separate written agreement with Subscribili (a “Customer Agreement”), your use is permitted solely on behalf of that entity and is subject to both these Terms and the Customer Agreement. Subscribili may suspend or revoke your access at any time, including upon expiration or termination of the Customer Agreement.

6.5 Plan Information – Internal Use. Where Subscribili makes available roster, payout/transfer, enrollment, or similar information related to your organization’s plan(s) (collectively, “Plan Information”), you may download and use Plan Information internally for your legitimate business purposes. Plan Information may include member rosters, payout and transfer records, and enrollment trends.

7. User Access Rights and Obligations

7.1 User Access Rights: Subject to your compliance with these Terms of Service, we grant you a limited, non-exclusive, non-transferable right to view, download, access, and use the Subscribili Services on a computer that you own or control and to run such copy solely for your own personal use and as permitted under these Terms. You are also granted the right to view text, graphics, images, audio, video, or information (collectively, “Content”) that we make available through the Subscribili Services, including any Content licensed from a third party to which you are permitted access solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this section.

You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, or otherwise exploit the Subscribili Services or Content, except as expressly permitted in these Terms or in express written consent from Subscribili. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by us or our licensors, except for the licenses and rights expressly granted in these Terms.

7.2 Prohibited Use of the Subscribili Services: The Subscribili Services are intended for your personal, noncommercial use in accordance with the Terms. You agree that you will not (i) use Subscribili Services for any purpose that is unlawful or prohibited by these Terms; (ii) copy, display, or distribute any part of the Subscribili Services in any medium, without our prior written consent; (iii) use the Subscribili Services in whole or part, or any benefit thereof, for any commercial purpose, including, but not limited to, selling, bartering, disposing of, or otherwise transferring any services obtained through the Subscribili Services in violation of these Terms or any of the Providers’ terms and conditions without our express written permission or the express written permission of the applicable Provider; (iv) use the Subscribili Services in any manner which could damage, disable, overburden, or impair Subscribili or interfere with any other party’s use and benefit of the Subscribili Services; (v) use any automated devices, such as spiders, robots, or data mining techniques, to catalog, download, store, reproduce, or distribute Content available on the Subscribili Services; manipulate the Subscribili Services; or otherwise exceed the limited access granted to you by us; (vi) take action to interfere with, interrupt, destroy, or limit the functionality of the Subscribili Services or any computer software or hardware or telecommunications equipment; or (vii) distribute or transmit any content or software or other computer files that contain a computer virus or other harmful component.

7.3 Content for Informational Purposes Only: Subscribili provides Content relevant to the Provider services and products that are offered on the Subscribili Services. The Content provided in the Subscribili Services, including information about participating Providers and their services and products, is provided for informational purposes only. If you choose to rely on any Content on the Subscribili Services, you do so at your own risk.

7.4 Age and Eligibility:

  • Account Holders (Global): You must be at least 18 years old to create and hold a Subscribili Account and to enter into these Terms.

  • Minors’ Use: Individuals under 18 may use the Subscribili Services only under the supervision of, and through, a parent or legal guardian who is the Account holder. The supervising parent or guardian is responsible for the minor’s use, including all purchases and communications.

  • Additional UK/EU Requirements: In the United Kingdom and European Union, Subscribili does not knowingly permit individuals under 18 to hold an account. If a user is under 13 years of age, any required consent under the UK GDPR or EU GDPR must be provided and managed by a parent or legal guardian. Subscribili does not knowingly collect personal data from children under 13 without such consent.

7.5 Feedback License (Global). You grant Subscribili a royalty-free, fully paid-up, worldwide, transferable, sublicensable, irrevocable, and perpetual license to implement, use, modify, and commercially exploit any suggestions, enhancement requests, recommendations, or other feedback you provide relating to the Subscribili Services.

7.6 No Reverse Engineering; No Competitive Use (Global). You may not decompile, reverse engineer, or otherwise attempt to derive the source code of the Subscribili Services, nor use the Subscribili Services or any Content to design, build, or commercialize any product or service that is competitive with, or substantially similar to, the Subscribili Services.

7.7 Limited, Transitory Copy of Content (Global). Subject to these Terms, Subscribili grants you a limited license to temporarily download one copy of Content for transitory, personal viewing only. This license terminates automatically upon any suspension or termination of your access.

8. Communications

If you become a Subscriber, we may use automated telephone dialing, text messaging systems and electronic mail to provide messages to you about matters related to your enrollment, such as scheduled payments, missed payments, support, and other important information. Any message related to your actual healthcare or benefits for that care will simply ask you to contact us. The telephone messages may be played by a machine automatically when the telephone is answered, whether answered by you or someone else. You give us your permission to call or send a text message to any telephone number you have given us or you give to us in the future and to play pre-recorded messages or send text messages over the phone. You also give us permission to communicate such information to you by e-mail. You understand that, when you receive such calls, texts, or e-mails, you may incur a charge from the company that provides you with telecommunications, wireless and/or internet services. You agree that we will not be liable to you for any fees, inconvenience, annoyance or loss of privacy in connection with such calls, texts, or e-mails. You understand that anyone with access to your telephone or email account may listen to or read the messages, notwithstanding our efforts to communicate only with you. If a telephone number(s) you have provided to us changes, or if you cease to be the owner, Subscriber or primary user of such telephone number(s), you agree to immediately give us notice of such facts so that we may update our records.

9. Proprietary Rights

Copyright

Unless otherwise expressly authorized in writing, all rights, title, and interest in and to the Subscribili Services, including without limitation all software, technology, text, graphics, photographs, images, video, audio, digitally downloadable files, data, documentation, materials, designs, layouts, compilations, and other content appearing on or made available through the Subscribili Services (collectively, the “Content”), are the exclusive property of Subscribili Inc., its affiliates, or its third-party licensors. All rights are expressly reserved.

You are granted only a limited, non-exclusive, non-transferable, and revocable license to access and use the Subscribili Services and Content strictly in accordance with these Terms. This license does not constitute a transfer of title or any ownership rights, and shall immediately terminate upon suspension, termination, or expiration of your access to the Subscribili Services.

Except as expressly permitted in these Terms or authorized in writing by Subscribili, you shall not copy, reproduce, modify, adapt, translate, publish, broadcast, transmit, distribute, perform, display, sublicense, create derivative works from, reverse engineer, decompile, or otherwise exploit or use any portion of the Content, whether for commercial or non-commercial purposes. Any unauthorized access, use, reproduction, redistribution, or republication of the Content, in whole or in part, in any form or by any means, is strictly prohibited and may result in civil and criminal liability to the maximum extent permitted by law.

Trademarks

All trademarks, service marks, logos, trade names, slogans, program names, and other brand identifiers (collectively, “Marks”) displayed on or in connection with the Subscribili Services are the property of Subscribili or its licensors and are protected under U.S. and international trademark and unfair competition laws.

You may not use, display, reproduce, distribute, or otherwise exploit the Marks in any manner without the prior written authorization of Subscribili. You further agree not to (i) remove, obscure, or alter any copyright, trademark, or other proprietary notice displayed on or embedded in the Subscribili Services or Content; (ii) use the Marks or any Content in a manner likely to cause confusion or mislead consumers; or (iii) use the Marks or Content in a way that disparages, dilutes, tarnishes, or otherwise harms the reputation, goodwill, or rights of Subscribili.

10. Links to Third-Party Websites and Accuracy of Content

10.1 Links to Third-Party Websites: The Subscribili Services may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Subscribili, and Subscribili is not responsible for the contents of any Linked Site. Subscribili is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Subscribili of the Linked Site or any association with its operators. Your use of any Linked Site is at your own risk, and we are not liable to you in any way, either directly or indirectly, for any content, errors, damage, or loss caused by or in connection with use of or reliance on information contained in or provided to Linked Sites.

10.2 Accuracy of Content: Although we strive to ensure the accuracy of the Content on or available through the Subscribili Services, the Content may include inaccuracies or typographical errors. We cannot be held responsible by you for the accuracy of such Content. You may have accessed the Subscribili Services through a Linked Site, including a linked site controlled by a parent, subsidiary, or affiliate of Subscribili. You understand and agree that we are not responsible for the information, products, or services described on those Linked Sites and only these Terms of Service will apply to your use or access to the Subscribili Services. It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all Content provided on the Subscribili Services.

10.3 Practice Management System (PMS) Integrations. Certain features may interoperate with third-party practice management systems or other external services (each, an “Integration”). You authorize Subscribili to exchange data with Integrations as necessary to provide the Subscribili Services. Subscribili does not control and is not responsible for any acts, omissions, availability, data handling, or security practices of any Integration or its provider. Functionality of Integrations may change or be discontinued without notice. You are responsible for obtaining any required consents and for maintaining your Integration accounts and credentials.

11. Stripe Payment Processing Services and Processing Fees

United States – Stripe Terms and Links. Payment processing services for Subscribers on Subscribili are provided by Stripe and are subject to the Stripe Services Agreement and the Stripe Connected Account Agreement, as updated by Stripe from time to time, and the Stripe Privacy Policy. By agreeing to these Terms or continuing to use the Subscribili Services, you agree to be bound by those Stripe terms. As a condition of Subscribili enabling payment processing services through Stripe, you agree to provide accurate and complete information and authorize sharing of transaction information with Stripe.

United Kingdom and European Union – Provider Payouts. Payment processing services are provided to Providers through Stripe for the purpose of payouts and are subject to the Stripe Connected Account Agreement and the Stripe Privacy Policy. To receive payouts, Providers must provide accurate and complete information and authorize Subscribili to share transaction information with Stripe.

12. Disclosures

Here is some important information to consider when purchasing a subscription plan through the Subscribili Services:

  • Subscription plans are not (i) insurance, (ii) qualified health plans under the Affordable Care Act, (iii) pre-payment for future services, or (iv) payment for access to discounted services. Rather, subscription plans are direct payment arrangements between plan Subscribers and Providers for services, products and care provided.

  • Subscription plans run for 12 months and include an auto-renewal feature. Plan Subscribers can opt out of the auto-renewal at any time.

  • For Users in the United States: Subscription plans are administered by Subscribili, Inc. located at 651 N. Broad St., Suite 206, Middletown, Delaware 19709. You can learn more about Subscribili, including obtaining an up-to-date list of participating providers, at https://www.Subscribili.com/providerslist or by calling 844-503-2400.

  • For Users in the United Kingdom or European Union: Subscription plans are administered by Subscribili UK Private Limited (UK Companies House Number: 16596955, Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom). You can contact us at care@subscribili.co.uk.

  • Providers establish their own subscription fees, treatment fees, and terms. Fees and terms may vary depending on Provider, services and products provided, and location.

  • Subscribili does not make payments to Providers for medical services. Plan Subscribers and plan sponsors pay Providers for medical services and Subscribili charges Providers fees for use of the Subscribili platform and services.

  • Plan Subscribers are obligated to pay for all discounted health care services, but will receive a discount from those Providers that have contracted with Subscribili.

  • Subscription plans include a 30-day money back guarantee (for US users) or a 14-day cooling-off period (for UK/EU users, see Section 21.2). A Subscriber can cancel their plan and receive a full refund if no services or discounts have been used during these periods. These Terms and Conditions serve as your notice regarding cancellation terms. No fee will be collected after a Subscriber provides notice of cancellation.

  • Home care products include the manufacturer’s shipping, return and warranty policies. Details are included with the product.

  • Subscribili will continuously make available to Subscribers, through a toll-free telephone number, the Internet, or in writing, upon request, a list of program Providers in the Subscriber’s service area to include name, address, telephone number, and specialty.

Illinois and Indiana Residents:

  • If Subscribili cancels a membership for any reason other than nonpayment of charges by the beneficiary, Subscribili shall make a pro rata reimbursement of all periodic charges to the Plan Subscriber.

  • Plan Subscribers will have free access to Subscribili’s Providers without restrictions to waiting periods, notification periods, etc. (except for hospital discounts).

  • Plan Subscribers may modify their method of payment upon request. Subscribili will discontinue using any automatic account withdrawals, including, but not limited to, electronic fund transfers and automatic credit card and/or debit card charges, upon receiving a Plan Subscriber’s written request to terminate or alter the method of payment.

  • Any initial one-time processing, administrative or other such non-regular or periodic charge may not exceed $30.

13. Complaint Procedures

Complaints regarding your subscription plan must be submitted in writing to Subscribili via email at legal@subscribili.com or mail to the mailing address listed above.

If you are dissatisfied after completing the complaint procedure detailed above, you may contact your state insurance department. Subscribili will provide contact information for your state insurance department upon request.

14. Termination by Us

We may terminate your use of the Subscribili Services at our discretion without notice. If we do so, your Provider at their discretion may fulfill the services and products that you purchased or give you a prorated refund based on the number of months remaining on your Provider services. However, your Provider will not be obligated to provide any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of the Subscribili Services, or is harmful to our interests, a Provider’s interests, or another User.

The following provisions survive the expiration or termination of these terms of service for any reason whatsoever: Disclaimer of Warranties and Limitation of Liability; Indemnification; Choice of Law; Mandatory Arbitration; No Waiver; and Assignment.

Data Retention/Deletion on Termination. Upon suspension or termination of access, we may remove and/or delete Content and information from the Subscribili Services, subject to applicable law and our Privacy Policy.

15. Disclaimer of Warranties and Limitations of Liability

NO WARRANTY. ALL CONTENT, INFORMATION, SERVICES, AND RELATED GRAPHICS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. SUBSCRIBILI AND/OR ITS SERVICE PROVIDERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE CONTENT, INFORMATION, SERVICES, AND RELATED GRAPHICS CONTAINED ON THE SUBSCRIBILI SERVICES FOR ANY PURPOSE.

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, SUBSCRIBILI AND/OR ITS SERVICE PROVIDERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED, WITH REGARD TO THE CONTENT, INFORMATION, SERVICES, PRODUCTS AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SUBSCRIBILI EXPRESSLY DISAVOWS ANY WARRANTY OR GUARANTEE OF ANY KIND ON THE TITLE OR QUALITY OF ANY SUBSCRIBILI SERVICE OR PROVIDER SERVICE OR PROVIDER PRODUCT PURCHASED OR OTHERWISE OBTAINED FROM THE SUBSCRIBILI SERVICES.

LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, IN NO EVENT SHALL SUBSCRIBILI AND/OR ITS SERVICE PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA, OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF SUBSCRIBILI, WITH THE DELAY OR INABILITY TO USE SUBSCRIBILI OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY CONTENT, INFORMATION, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH SUBSCRIBILI, OR OTHERWISE ARISING OUT OF THE USE OF SUBSCRIBILI SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF SUBSCRIBILI OR ANY OF ITS SERVICE PROVIDERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, SUBSCRIBILI’S TOTAL LIABILITY TO YOU FOR ANY AND ALL CLAIMS, DAMAGES, LOSSES, OR CAUSES OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (USD $100).

BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SUBSCRIBILI SERVICES, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SUBSCRIBILI SERVICES.

System Outages, Slowdowns, and Capacity Limitations. At times you may experience difficulty accessing the Subscribili Services or communicating with Subscribili through the internet or other electronic services as a result of high Internet traffic, transmission problems, systems capacity limitations, or other problems. Any computer system or other electronic device, whether it is yours, an internet service provider’s, or Subscribili’s, can experience unanticipated outages or slowdowns or have capacity limitations. Subscribili makes no warranty whatsoever to you, express or implied, regarding the availability of the internet or cell or data service.

Protecting Your Devices and Subscribili Account. Subscribili makes no warranty whatsoever to you, express or implied, regarding the security of the Subscribili Services, including with respect to the ability of unauthorized persons to intercept or access information transmitted by you through the Subscribili Services. You acknowledge and agree that you are solely responsible for maintaining the security of your devices. Subscribili is not responsible for any losses resulting from the loss or theft of your device or the loss or theft of your information transmitted from or stored on your devices.

16. Indemnification

ANY CONTENT OR SERVICES OR PRODUCTS OBTAINED FROM THE SUBSCRIBILI SERVICES IN ANY MANNER WHATSOEVER ARE DONE AT YOUR OWN RISK. YOU HEREBY AGREE TO FULLY INDEMNIFY AND HOLD US HARMLESS FROM ANY AND ALL LIABILITY THAT MAY ARISE AS A RESULT OF ANY TRANSACTION OCCURRING BECAUSE OF YOUR USE OF THE SUBSCRIBILI SERVICES. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY LIABILITY OR CAUSE OF ACTION WHICH RESULTS FROM OUR NEGLIGENCE, GROSS NEGLIGENCE, OR RECKLESSNESS. YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION. ADDITIONALLY, THIS LIABILITY WAIVER AND INDEMNITY PARAGRAPH CONTAINS AND LIMITS ANY LIABILITY OF OURS ARISING FROM ANY STRICT LIABILITY OR INTENTIONAL TORT WE CAUSE, EITHER PROXIMATELY OR OTHERWISE, TO ANYONE.

17. Dispute Resolution, Arbitration, Choice of Law, Venue, Severability of Provisions

PLEASE READ THIS SECTION CAREFULLY BECAUSE IT AFFECTS YOUR LEGAL RIGHTS.

17.1 U.S. Users

Mandatory Arbitration, Jury Trial, and Class Action Waiver

The parties agree that any dispute, controversy, or claim arising from or relating to these Terms, their existence, breach, termination, enforcement, interpretation, or validity, your access to or use of the Subscribili Services at any time (whether before or after the date you agreed to these Terms), or the arbitrability of any such dispute, must be resolved by binding arbitration, and not by a judge or jury in a court of law.

However, you and Subscribili each retain the right to:

  • bring an individual action in small claims court; and

  • seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

The arbitration shall be administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. If the AAA is unable to serve and the parties cannot agree on a replacement, a court with jurisdiction will select the administrator or arbitrator. The Federal Arbitration Act (“FAA”), 9 U.S.C. § 1 et seq., governs the interpretation and enforcement of this provision.

The parties knowingly and voluntarily waive any right:

(a) to a trial by judge or jury;

(b) to participate in a class action or other representative action in court or in arbitration, whether as a class representative, class member, or otherwise; or

(c) to join or consolidate claims in arbitration.

If a determination is made that the class action waiver is invalid or unenforceable, only that portion of this arbitration provision shall be null and void, and the remainder shall continue in full force, subject to appeal.

This arbitration provision shall survive assignment, cancellation, termination, or bankruptcy. The arbitrator’s decision will be final and binding, except for any appeal rights under the FAA. In the event of any conflict between this arbitration provision and the AAA rules, this arbitration provision shall govern.

Choice of Law and Venue (U.S.) Unless the parties otherwise agree, these Terms are governed by the laws of the State of Delaware, U.S.A. If for any reason a claim or dispute is not arbitrated, you consent to the exclusive jurisdiction and venue of the courts in New Castle County, Delaware.

17.2 U.K. and EU Users

Governing Law and Jurisdiction

These Terms, their subject matter, and their formation (and any non-contractual disputes or claims) are governed by the laws of England and Wales.

If you are a consumer habitually resident in another part of the UK or EU, you also benefit from any mandatory consumer protections provided under the laws of your country of residence.

You may bring proceedings in the courts of your home country, or in the courts of England and Wales. Subscribili UK Private Limited submits to the non-exclusive jurisdiction of the courts of England and Wales.

17.3 Severability and Whole Agreement (All Users)

If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law (including, but not limited to, the warranty disclaimers and liability limitations), the invalid or unenforceable provision will be replaced by a valid, enforceable provision that most closely matches the intent of the original, and the remainder of the Terms shall continue in effect.

These Terms constitute the entire agreement between you and Subscribili regarding the Subscribili Services and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.

A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings to the same extent as other business documents originally generated in printed form.

It is the express wish of the parties that these Terms and all related documents are drawn up in English.

18. No Waiver

Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.

19. Assignment

You may not assign any of your rights under these Terms of Service, and any attempt to do so will be null and void. These Terms may be assigned by us, without your consent, to (i) a parent or subsidiary; (ii) an acquirer of Subscribili, Inc. or any of its assets; or (iii) a successor by merger.

20. Contact Us

United States Subscribili Inc. 651 N. Broad St., Suite 206 Middletown, Delaware 19709 Email: legal@subscribili.com Phone: +1 844-503-2400

United Kingdom & European Union Subscribili UK Private Limited UK Companies House Number: 16596955 Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom Email: legal@subscribili.co.uk Phone: +44 333-038-6306

21. Miscellaneous

The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable.

Nothing in these Terms is intended to or shall be deemed to create a joint venture, partnership, or agency of any kind or for any purpose. Except as otherwise agreed by the parties in writing, neither party shall have any authority to, nor shall attempt to, bind or commit the other party for any purpose. Except as may be provided in an applicable Customer Agreement, you are not entitled to any support in connection with your use of the Services.

22. American Dental Association (ADA) Terms of Use – CDT Content

Definitions.

"ADA" means the American Dental Association. "CDT" means the textual, graphic and other editorial content included in the ADA developed publications entitled 'CDT2016: Current Dental Terminology ("CDT") and all Updates as defined herein. The CDT content includes, but is not limited to, the Code on Dental Procedures and Nomenclature, a glossary, the ADA dental claim form and other dental information.

"Code" means the Code on Dental Procedures and Nomenclature, whether delivered in print or machine-readable format. Each individual dental procedure consists of at least the following two components: (1) a five-character alphanumeric "code" that identifies a specific dental procedure and (2) a short, written literal definition of the procedure code called the "nomenclature.” Some but not all individual dental procedures have a third component, (3) a written narrative that provides a more detailed definition and the intended use of the procedure code, called the "descriptor.”

"Output" means any electronic copy of the CDT, or portions thereof (including without limitation any complete or partial listings of the CDT codes or nomenclature), displayed as part of the Services that is created by Company’s search engine or any other mechanism within the Services.

"Updates" means any modified or updated versions, new editions, or derivative works of the CDT that ADA, at its sole discretion, makes generally available to licensees under existing license agreements. All Updates are part of the CDT once delivered to licensees and are governed by the Terms of Use.

Terms and Conditions.

License Grant: You are hereby granted a nonexclusive, nontransferable right to use the CDT within the Services and solely for noncommercial purposes (the “License”). This License grants you the right to search or query and retrieve CDT codes and nomenclatures within the Services subject to the restrictions noted herein.

License Restrictions: Except as expressly permitted in the "License Grant", you may not and may not permit anyone else to: (a) download CDT content, or otherwise copy, cut, extract, excerpt, email, or print CDT content on or from the Services; (b) alter, amend, change or modify the CDT, including the CDT codes, nomenclature or other content of the CDT; (c) remove any copyright or other proprietary notices, labels or marks from the CDT or from output created by using the Services; (d) distribute, sell, assign, lease or otherwise transfer the CDT, including the Code or any portion thereof, in any printed, machine-readable or other form to any other person, firm or entity, including but not limited to, as Output; or (e) use the CDT, whether on a timesharing, remote job entry or other multiple user arrangement. You shall take reasonable measures to maintain the security of the CDT. IN NO EVENT SHALL YOU USE THE SERVICES FOR OR ON BEHALF OF ANY THIRD PARTY, INCLUDING, BUT NOT LIMITED TO USE OF THE SERVICES TO PROVIDE CONSULTING, TIME-SHARING OR OUTSOURCING SERVICES OR ACT AS A SERVICE BUREAU OPERATION. YOU ARE EXPRESSLY PROHIBITED FROM DISTRIBUTING OUTPUT, INCLUDING THE CODE OR PORTIONS THEREOF, TO ANY PERSON, FIRM OR ENTITY.

Ownership of Intellectual Property: You acknowledge and agree that ADA owns all right, title and interest (including all copyrights and other intellectual property rights) in the CDT (in all print and machine-readable forms), all other rights of commercialization, rental or sale of the CDT or any part thereof, the right to make derivatives of the CDT and the right to distribute the CDT and copies thereof. You acquire no proprietary interest in the CDT, or any portion thereof. Except for the limited rights expressly granted to you herein this Terms of Use, all other rights in the CDT are owned and retained by ADA.

Warranty: EXCEPT AS EXPRESSLY STATED HEREIN, THE CDT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF PERFORMANCE OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU BEAR ALL RISK RELATING TO QUALITY, ACCURACY AND PERFORMANCE OF THE CDT.

Limitation of Liability: IN NO EVENT WILL ADA BE LIABLE FOR ANY LOST PROFITS OR ANY DAMAGES, INCLUDING DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR ANY OTHER TYPE OF DAMAGES, ARISING OUT OF THE AGREEMENT OR THE USE OF OR INABILITY TO USE THE CDT OR DOCUMENTATION, EVEN IF ADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF LIABILITY SHALL APPLY TO ANY CLAIM OR CAUSE WHATSOEVER WHETHER SUCH CLAIM OR CAUSE IS IN CONTRACT, TORT OR OTHERWISE.

Indemnification: You agree to indemnify ADA (including reasonable attorneys' fees and costs of litigation) against and hold ADA harmless from any and all claims, liability, losses, damages and expenses resulting from your use of the CDT, in breach of any of the terms of this Terms of Use, or your use of any data or documentation received from ADA, regardless of the form of action.

Third-Party Beneficiary: The ADA is a direct and intended third-party beneficiary of the License; provided, however, ADA's rights as a third-party beneficiary are limited solely to your use of the CDT outside the scope of the License.

23. Jurisdiction-Specific Terms: UK and EU

The following provisions apply only to Users located in the United Kingdom or European Union and, where they conflict with other terms in this document, these provisions will prevail for those Users.

23.1 Statutory Consumer Rights

Nothing in these Terms limits or excludes your statutory rights under UK or EU consumer law.

23.2 Cooling-Off and Cancellation Rights

  • Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a legal right to cancel your subscription within 14 days of the date you subscribe (the “cooling-off period”) without giving any reason and receive a full refund, provided you have not used any plan benefits or services.

  • If you have already received any services or discounts during the cooling-off period, you may be required to pay reasonable costs for the proportion of services already supplied.

  • To exercise this right, you must notify us at care@subscribili.co.uk within 14 days of subscribing. You may also cancel by post to: Subscribili UK Private Limited, 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

23.3 Auto-Renewal Transparency

Subscriptions automatically renew unless cancelled. We will provide clear and prominent notice of auto-renewal—including the renewal date, price, and instructions on how to cancel—at least 14 days before each renewal.

23.4 Governing Law and Jurisdiction

  • These Terms and any dispute or claim arising out of or in connection with them shall be governed by the laws of England and Wales.

  • If you are a consumer habitually resident in another part of the UK or EU, you also benefit from any mandatory consumer protections provided in your country of residence.

  • You may bring proceedings in the courts of your home country, or in England and Wales. Subscribili UK Private Limited submits to the non-exclusive jurisdiction of the courts of England and Wales.

23.5 Privacy and Communications

  • Your personal data will be processed in accordance with the UK GDPR (or EU GDPR, where applicable) and our Patient Privacy Notice.

  • We will not send you marketing communications by email or SMS without your explicit consent, in line with the UK Privacy and Electronic Communications Regulations 2003 (PECR) and EU ePrivacy rules.

  • Service communications essential to your subscription (for example, payment reminders or renewal notices) will still be sent even if you opt out of marketing communications.

23.6 Complaints and Escalation

If you have a complaint about your plan:

Subscribili UK Private Limited 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

  • If unresolved, you may refer your complaint to your local consumer protection authority.

  • For data protection matters, you may lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk | Tel: 0303 123 1113.